MassachusettsState Snapshot for Person-Centered Care

In this comparison, the NHQDR measures for Massachusetts for the most recent data year and the baseline year are compared to the average of all States.

Historically, the State Snapshots have included State-specific estimates for selected AHRQ Quality Indicators (QIs) based on Healthcare Cost and Utilization Project (HCUP) data. The 2018 QDR does not include State-specific QI estimates based on 2016 HCUP data because the International Classification of Diseases, Tenth Revision, Clinical Modification/Procedure Coding System version of the QI software used did not include risk adjustment. State-specific QIs will be reported in future QDRs when the estimates can be risk adjusted.

Measures Better Than Average in The Recent Year
Measure Recent Year Recent Rate Recent Performance Baseline Year Baseline Rate Baseline Performance
Family members who definitely received trainings about taking care their family member from hospice care team 2017 77.4 Better than Average Missing
Hospice patients whose hospice care team always treated them with dignity and respect, and really cared about them 2017 90.3 Better than Average Missing
Hospice patients whose hospice care team always communicated well with their family caregivers about taking care them 2017 80.4 Better than Average Missing
Adults who reported getting the help or advice they needed when they contacted their home health providers in the last 2 months of care 2017 26.1 Better than Average 2012 27.3 Worse than Average
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never spent enough time with them, Medicare managed care 2017 4.3 Better than Average 2010 6.5 Average
Rating of health care 0-6 on a scale from 0 (worst grade) to 10 (best grade) by adults who had a doctor´s office or clinic visit in the last 12 months, Medicare managed care 2017 8.3 Better than Average 2010 11.3 Better than Average
Rating of health care 0-6 on a scale from 0 (worst grade) to 10 (best grade) by adults who had a doctor´s office or clinic visit in the last 12 months, Medicare fee-for-service 2017 10.3 Better than Average 2010 8.5 Better than Average
Measures That Are Average in The Recent Year
Measure Recent Year Recent Rate Recent Performance Baseline Year Baseline Rate Baseline Performance
Adults who reported that home health providers always treated them as gently as possible in the last 2 months of care 2017 90.0 Average 2012 90.2 Average
Adults who reported that home health providers always explained things in a way that was easy to understand in the last 2 months of care 2017 83.3 Average 2012 83.0 Better than Average
Adults who reported being told what care and services they would get when they first started getting home health care 2017 88.6 Average 2012 88.0 Average
Family caregivers who would definitely recommend this hospice to their friends and family 2017 85.1 Average Missing
Family caregivers who received right amount of emotional and spiritual supports from hospice care team 2017 89.2 Average Missing
Hospice patients who always received enough helps for pain, sadness, breathing, or constipations from hospice care team 2017 75.3 Average Missing
Hospice patients and family caregivers who always got help as soon as they need from hospice care team 2017 77.2 Average Missing
Family caregivers who rated the hospice care for their family member best (9-10) on a scale of 0-10 (where 0 is the worst and 10 is the best) 2017 80.2 Average Missing
Adults who reported that home health providers always treated them with courtesy and respect in the last 2 months of care 2017 93.4 Average 2012 93.4 Better than Average
Adults who did not have any problem with the care they received from their home health providers in the last 2 months of care 2017 92.5 Average 2012 92.9 Better than Average
Adults who reported that home health providers always listen carefully to them in the last 2 months of care 2017 84.3 Average 2012 84.1 Average
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never showed respect for what they had to say, Medicare fee-for-service 2017 3.3 Average 2010 3.3 Average
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never explained things in a way they could understand, Medicare fee-for-service 2017 3.8 Average 2010 3.1 Better than Average
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never showed respect for what they had to say, Medicare managed care 2017 3.1 Average 2010 3.8 Average
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully to them, Medicare fee-for-service 2017 4.7 Average 2010 4.0 Average
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never explained things in a way they could understand, Medicare managed care 2017 4.2 Average 2010 5.5 Average
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully to them, Medicare managed care 2017 4.2 Average 2010 4.7 Average
Adults who had a doctor´s office or clinic visit in the last 12 months whose health providers sometimes or never spent enough time with them, Medicare fee-for-service 2017 5.4 Average 2010 4.4 Better than Average
Measures Worse Than Average in The Recent Year
Measure Recent Year Recent Rate Recent Performance Baseline Year Baseline Rate Baseline Performance
Adults who reported that home health providers always kept them informed about when they would arrive at their home in the last 2 months of care 2017 77.4 Worse than Average 2012 78.8 Average
Adults who reported that home health providers talk about pain in the last 2 months of care 2017 87.9 Worse than Average 2012 85.3 Worse than Average
Adult hospital patients who sometimes or never had good communication about medications they received in the hospital 2017 10.4 Worse than Average 2009 12.0 Better than Average