MassachusettsWhite Quality Measures Compared to Achievable Benchmarks

The NHQDR quality measures specific to White are compared to achievable benchmarks, which are derived from the top-performing States. Better performance of a State can mean higher or lower values of a measure, depending on the desired outcome. For example, low values are desirable for measures such as infant mortality, whereas high values are desirable for measures such as preventative screening. The categories of achievement have been standardized across the measure definitions so that:

 
Far away from benchmark - a State's value for a measure has not achieved 50% of the benchmark.
 
Close to benchmark - a State's value for a measure is between 50% and 90% of a benchmark (i.e., worse than the benchmark but has achieved at least half of the benchmark but not as much as 90% of a benchmark).
 
Achieved benchmark or better - a State's value for a measure is no worse than 90% of the benchmark value, the measure has achieved the benchmark. This category also includes the case in which the measure’s value is equal to or better than the benchmark.
Measures That Achieved Benchmark or Better
Measure Population Estimate Benchmark Distance to Benchmark
Adults who had a doctor's office or clinic visit in the last 6 or 12 months whose health providers sometimes or never showed respect for what they had to say, Medicare fee-for-service White 1.6 2.4 Achieved: 33% better
Adults who had a doctor's office or clinic visit in the last 6 or 12 months whose health providers sometimes or never listened carefully to them, Medicare fee-for-service White 2.4 3.2 Achieved: 24% better
Adults who needed care right away for an illness, injury, or condition in the last 6 or 12 months who sometimes or never got care as soon as wanted, Medicare managed care White 3.6 4.3 Achieved: 18% better
Long-stay nursing home residents with a urinary tract infection White 2.4 2.8 Achieved: 15% better
Adults who had a doctor's office or clinic visit in the last 6 or 12 months who sometimes or never got advice to quit smoking from provider, Medicare managed care White 24.0 27.7 Achieved: 13% better
Home health care patients whose management of oral medications improved White 75.0 66.2 Achieved: 13% better
Home health care patients whose ability to get in and out of bed improved White 80.9 72.6 Achieved: 11% better
Home health care patients whose ability to walk or move around improved White 81.5 74.2 Achieved: 10% better
Long-stay nursing home residents with too much weight loss White 4.2 4.7 Achieved: 10% better
Adults who had an appointment for routine health care in the last 6 or 12 months who sometimes or never got an appointments for routine care as soon as wanted, Medicare fee-for-service White 8.7 9.5 Achieved: 9% better
Home health care patients whose pain when moving around decreased White 81.1 75.1 Achieved: 8% better
Rating of health care 0-6 on a scale from 0 (worst grade) to 10 (best grade) by adults who had a doctor's office or clinic visit in the last 12 months, Medicare fee-for-service White 8.1 8.8 Achieved: 8% better
Adults who received a blood cholesterol measurement in the last 5 years White 87.5 82.3 Achieved: 6% better
Adults who needed to see a specialist in the last 6 or 12 months who sometimes or never found it easy to see a specialist, Medicare fee-for-service White 6.8 7.2 Achieved: 6% better
Adults who had a doctor's office or clinic visit in the last 12 months and needed care, tests, or treatment who sometimes or never found it easy to get the care, tests, or treatment, Medicare fee-for-service White 4.2 4.4 Achieved: 5% better
Home health care patients whose bathing improved White 81.6 78.2 Achieved: 4% better
Home health patients who had improvement in upper body dressing White 81.1 79.3 Achieved: 2% better
Home health patients who had influenza vaccination during flu season White 95.9 94.1 Achieved: 2% better
Women ages 21-65 who received a Pap smear in the last 3 years White 85.8 84.2 Achieved: 2% better
Women ages 50-74 who received a mammogram in the last 2 years White 85.9 84.7 Achieved: 1% better
Home health care patients whose shortness of breath decreased White 79.3 78.4 Achieved: 1% better
Rating of health care 0-6 on a scale from 0 (worst grade) to 10 (best grade) by adults who had a doctor's office or clinic visit in the last 12 months, Medicare managed care White 7.1 7.2 Achieved: 1% better
Home health patients who had improvement in toileting White 79.3 78.9 -0.5%
Home health care patients whose surgical wound was improved White 93.1 93.1 0.0%
Adults who did not have any problem with the care they received from their home health providers in the last 2 months of care White 93.2 94.0 0.9%
Adults who reported that home health providers always treated them with courtesy and respect in the last 2 months of care White 93.6 95.0 1.5%
Adults who needed to see a specialist in the last 6 or 12 months who sometimes or never found it easy to see a specialist, Medicare managed care White 6.5 6.4 1.9%
Adults who reported being told what care and services they would get when they first started getting home health care White 88.8 91.3 2.8%
Adults who reported that home health providers always treated them as gently as possible in the last 2 months of care White 89.9 92.5 2.8%
Adults who reported that home health providers talk about pain in the last 2 months of care White 88.4 91.2 3.1%
Adults who reported that home health providers always seem informed and up-to-date about all the cares or treatments they got at home in the last 2 months of care White 65.1 67.6 3.7%
Adults who reported that home health providers always explained things in a way that was easy to understand in the last 2 months of care White 83.5 86.8 3.8%
Adults who reported a home health provider talking with them about all the prescription and over-the-counter medicines they were taking when they first started getting home health care White 84.6 88.2 4.1%
Adults who reported that home health providers always listen carefully to them in the last 2 months of care White 84.3 87.9 4.2%
Short-stay nursing home patients who had flu vaccination appropriately given White 88.3 92.2 4.2%
Adults who reported a home health provider talking with them about how to set up their home so they can move around safely when they first started getting home health care White 76.4 80.1 4.6%
Long-stay nursing home residents who were assessed for pneumococcal vaccination White 91.8 97.0 5.4%
Home health care patients who stayed at home after an episode of home health care White 80.9 85.5 5.4%
Adults who reported that home health providers talked with them about the purpose for taking their new or changed prescription medicines in the last 2 months of care White 33.8 35.9 5.9%
Home health patients who had pneumococcal polysaccharide vaccination White 85.5 91.0 6.1%
Long-stay nursing home patients who were assessed and appropriately given the seasonal influenza vaccine White 88.0 93.9 6.3%
Adults who reported that home health providers talked with them about when to take medicines in the last 2 months of care White 31.6 33.9 6.7%
Short-stay nursing home residents who were assessed for pneumococcal vaccination White 85.2 91.4 6.7%
Low-risk, long-stay nursing home residents with a catheter inserted and left in the bladder White 2.2 2.1 7.7%
Adults who needed care right away for an illness, injury, or condition in the last 6 or 12 months who sometimes or never got care as soon as wanted, Medicare fee-for-service White 6.1 5.6 8.2%
Adults who reported that home health providers always kept them informed about when they would arrive at their home in the last 2 months of care White 76.3 83.3 8.4%
Measures That Are Close to Benchmark
Measure Population Estimate Benchmark Distance to Benchmark
Adults who had an appointment for routine health care in the last 6 or 12 months who sometimes or never got an appointments for routine care as soon as wanted, Medicare managed care White 9.1 8.2 10.3%
High-risk, long-stay nursing home patients with pressure ulcer White 3.3 3.0 10.6%
Adults home health patients age 18 and over who reported that home health providers talked with them about the side effects of medicines in the last 2 months of care White 26.2 29.5 11.3%
Adults who reported a home health provider asking to see all the prescription and over-the-counter medicines they were taking, when they first started getting home health care White 75.0 85.5 12.3%
Adults who had a doctor's office or clinic visit in the last 6 or 12 months whose health providers sometimes or never spent enough time with them, Medicare fee-for-service White 4.3 3.8 13.6%
Adults who had a doctor's office or clinic visit in the last 6 or 12 months who sometimes or never got advice to quit smoking from provider, Medicare fee-for-service White 33.4 28.8 15.9%
Adult hospital patients who did not receive good communication about discharge information White 9.0 7.7 16.6%
Adults who reported getting the help or advice they needed when they contacted their home health providers in the last 2 months of care White 25.3 30.4 16.8%
Short-stay nursing home residents with moderate to severe pain White 12.3 10.5 17.1%
Short-stay nursing home patients with pressure ulcers that are new or worsened White 0.4 0.3 19.4%
Adults who reported getting the help or advice they needed the same day they contacted their home health providers White 19.2 23.8 19.5%
Long-stay nursing home residents with moderate to severe pain White 5.2 4.3 19.9%
Long-stay nursing home residents whose ability to move independently worsened White 25.3 20.7 22.2%
Low-risk, long-stay nursing home residents with loss of control of bowels or bladder White 80.8 63.0 28.3%
Adults who had a doctor's office or clinic visit in the last 6 or 12 months whose health providers sometimes or never listened carefully to them, Medicare managed care White 3.1 2.4 28.5%
Adults who had a doctor's office or clinic visit in the last 6 or 12 months whose health providers sometimes or never explained things in a way they could understand, Medicare fee-for-service White 3.4 2.7 29.1%
Long-stay nursing home residents whose need for help with daily activities increased White 22.5 17.1 31.7%
Adult hospital patients who sometimes or never had good communication about medications they received in the hospital White 10.7 7.8 37.9%
Adults who had a doctor's office or clinic visit in the last 6 or 12 months whose health providers sometimes or never spent enough time with them, Medicare managed care White 3.8 2.8 39.6%
Home health care patients who had to be admitted to the hospital White 14.7 10.5 40.0%
Long-stay nursing home residents have depressive symptoms White 1.6 1.1 40.7%
Adults who had a doctor's office or clinic visit in the last 12 months and needed care, tests, or treatment who sometimes or never found it easy to get the care, tests, or treatment, Medicare managed care White 7.2 4.9 45.9%
Adults who had a doctor's office or clinic visit in the last 6 or 12 months whose health providers sometimes or never showed respect for what they had to say, Medicare managed care White 2.5 1.7 49.4%
Measures That Are Far From Benchmark
Measure Population Estimate Benchmark Distance to Benchmark
Home health care patients who had an emergency department visit and then hospitalized White 13.4 8.9 51.2%
Adults who had a doctor's office or clinic visit in the last 6 or 12 months whose health providers sometimes or never explained things in a way they could understand, Medicare managed care White 3.0 1.9 55.2%
Home health care patients who had an emergency department visit without a hospitalization White 4.4 2.8 55.7%
Long-stay nursing home patients experiencing one or more falls with major injury White 0.7 0.4 58.1%
Adult hospital patients who strongly disagree or disagree that staff took their preferences and those of their family and caregiver into account when deciding what the patients discharge health care would be White 5.1 3.2 58.7%
Long-stay nursing home residents with physical restraints White 0.5 0.3 100.0%
Measures With No Available Benchmark Information
Measure Population Estimate Benchmark Distance to Benchmark
Adults age 40 and over with diagnosed diabetes who received a flu vaccination in the calendar year White
Adults ages 18-64 at high risk (e.g., COPD) who received an influenza vaccination in the last flu season White
Adults age 65 and over who received an influenza vaccination in the last flu season White
Adults ages 18-64 at high risk (e.g., COPD) who ever received pneumococcal vaccination White
Adults age 65 and over who ever received pneumococcal vaccination White